M. Niemeyer Cigarren Gänsemarkt 1

Supper

Closing the post office during opening hours just because shipments have to be stored or goods arrive can't be right. Just like referring to other branches because there is no more space for packages or letters.

Suffering doesn't deserve a star. I wanted to deliver 3 letters on April 2nd, 2024 around 2 p.m., they were all stamped. A letter was supposed to go to Belgium. The saleswoman made many attempts but was unable to process the letter. After much back and forth, I printed out a receipt. Good thing I looked at the receipt. A lot was written on the registered mail. You cannot send registered letters from Germany. I don't know what she typed, my mail would never have ended up in Belgium. The saleswoman was totally annoyed and claimed that you can only send letters abroad from a post office and not from your store. This is a tobacco shop and not a post office, she said. Became totally unfriendly and referred me to the crowd that had already formed for quite a long time behind me. I would also like to say that I have already sent registered letters abroad from your tobacco branch. It would be good if your employees would undergo a short training course so that they could also handle this task with correspondence. It was more convenient for me to drop off my mail and do my shopping at the same time. I didn't want to give a description of your staff here, just the time so that you can easily guess who it is. Both employees had no idea. With kind recommendation I.R.

The owner doesn't do himself any favors with the selection of his employees. I have never been treated so unfriendly, condescendingly and sloppily as I was by the older, gray-haired lady with glasses. Absolute catastrophe! Based on the comments, I'm not alone in this. You will ruin your company by doing this. Really.

Do you remember the famous, unfriendly woman in the world from the taxi 5x the 4 headquarters? She is a balanced, warm angel compared to the older, white-haired woman with glasses who works there. I have never experienced such an incredibly unfriendly woman in sales in my life. The fact that she is even allowed to go to customers is a scandal. I even asked her why she was so unfriendly and even cheeky to me and all the other customers, she said it was my fault and blamed everything on me haha ​​In the future I'd rather go to the competition where I'm still welcome and given nice advice.